CHECK OUT OUR MOBILE APP
Face & Touch Login - Transactions are easy and secure with Face & Touch ID.
e-Statements & Tax Documents - Get up to 24 months of e-Statements and tax documents for your accounts.
Mobile Check Deposit - Deposit a check on your mobile device easily by taking a picture of it.
Account Alerts - Set up custom alerts to know everything about your account wherever you are.
Transfer Funds - Transfer funds to your accounts and Go Energy members or use Zelle to send it to external accounts.
Update Personal Info - Update your personal info, such as address, email, or phone on the go.
ONLINE BANKING
Did you know you can access your account 24/7/365 with our mobile and online banking services?
We’re here for you and with you all the time. Want to check your account activity on your computer or mobile device? Boom. Transfer funds? Boom again. Pay bills? So much booming.
For all the details, please contact us for our online banking agreement.
MOBILE DEPOSIT
Have a check you need to deposit? Bypass the branch, avoid the ATM, say no to the night drop, stash your envelope, and stamp. With our mobile app and your device’s camera, snap a couple photos of your check, enter the deposit details into the app, submit, and done! That’s it.
What are you going to do with all that free time?
Here’s one note about processing and funds availability: mobile deposits made before 3:00 p.m. Monday–Friday are available same day. Deposits made after 3:00 p.m. onweekdays or on weekends will be available on the next business day after 4:30 p.m.
Mobile App Demo
Zelle®
Zelle
We have partnered with Zelle® to bring you a fast and easy way to send and receive money with friends, family and people you know. With Zelle®, you can send money directly from your account to enrolled recipients in minutes, all from the convenience of online banking or our mobile app.
Easily start today using just your email address or U.S. mobile number:
1
Enroll or log in to Mobile or Online Banking
2
Select "Send Money With Zelle®"
3
Accept Terms and Conditions
4
Select your U.S. mobile number or email address and deposit account
That's it! You're ready to start sending and receiving money with Zelle®.
Don't have our mobile app? Download it for free:
Follow these simple tips to ensure your money is sent safely:
Know
Only use Zelle® to send money to friends, family and other people you trust.
Verify
Make sure your recipient's name, U.S. mobile phone number and email address are correct before sending money.
Be Aware
If a payment situation feels off, it probably is. Trust your gut and investigate.
Watch the video to learn more about Zelle®!
Frequently Asked Questions
You can send, request or receive money with Zelle®.
- To get started, log in to online banking or our mobile banking app and navigate to the "Send Money With Zelle®". To enroll, accept terms and conditions, tell us your email address or U.S. mobile number and deposit account and then you will receive a one-time verification code. Enter it and you're ready to start sending and receiving with Zelle®.
- To send money using Zelle®, simply add a trusted recipient's email address or U.S. mobile phone number, enter the amount you'd like to send and an optional note, review, then hit "Send." In most cases, the money is available to your recipient in minutes if they are already enrolled with Zelle®.
- To request money using Zelle®, choose "Request," select the individual from whom you'd like to request money, enter the amount you'd like to request, include an optional note, review and hit "Request." If the person you are requesting money from is not yet enrolled with Zelle®, you must use their email address to request money. If the person has enrolled their U.S. mobile number, then you can send the request using their mobile number.
- To receive money, just share your enrolled email address or U.S. mobile number with a friend and ask them to send you money with Zelle®. If you have already enrolled with Zelle®, you do not need to take any further action. The money will be sent directly into your account, typically within minutes.
If you have already enrolled with Zelle®, you do not need to take any further action. The money will be sent directly into your bank account and will be available typically within minutes.
If you have not yet enrolled with Zelle®, follow these steps:
- Click on the link provided in the payment notification you received via email or text message.
- Select .
- Follow the instructions provided on the page to enroll and receive your payment.
Pay attention to the email address or U.S. mobile number where you received the payment notification — you should enroll with Zelle®using that email address or U.S. mobile number where you received the notification to ensure you receive your money.
Your email address or U.S. mobile phone number may already be enrolled with Zelle® at another bank or credit union. Call our support team and ask them to move your email address or U.S. mobile phone number to so you can use it for Zelle®.
Once support moves your email address or U.S. mobile phone number, it will be connected to your account so you can start sending and receiving money with Zelle® through the mobile banking app and online banking. Please call 's support toll-free at for help.
Keeping your money and information safe is a top priority for . When you use Zelle® within our mobile app or online banking, your information is protected with the same technology we use to keep your bank account safe.
Zelle® is a great way to send money to family, friends and people you are familiar with such as your personal trainer, babysitter or neighbor.1
Since money is sent directly from your bank account to another person's bank account within minutes, 1 Zelle® should only be used to send money to friends, family and others you trust.
If you don't know the person or aren't sure you will get what you paid for (for example, items bought from an online bidding or sales site), you should not use Zelle®. These transactions are potentially high risk (just like sending cash to a person you don't know is high risk).
Neither nor Zelle® offers purchase protection for payments made with Zelle® – for example, if you do not receive the item you paid for or the item is not as described or as you expected.
You can find a full list of participating banks and credit unions live with Zelle® here
If your recipient's financial institution isn't on the list, don't worry! The list of participating financial institutions is always growing, and your recipient can still use Zelle® by downloading the Zelle® app for Android and iOS.
To enroll with the Zelle® app, your recipient will enter their basic contact information, an email address and U.S. mobile number and a Visa®or Mastercard® debit card with a U.S. based account (does not include U.S. territories). Zelle® does not accept debit cards associated with international deposit accounts or any credit cards.
To use Zelle®, the sender and recipient's bank accounts must be based in the U.S.
You can only cancel a payment if the person you sent money to hasn't yet enrolled with Zelle®. To check whether the payment is still pending because the recipient hasn't yet enrolled, you can go to your activity page, choose the payment you want to cancel and then select "Cancel This Payment."
If the person you sent money to has already enrolled with Zelle®, the money is sent directly to their bank account and cannot be canceled. This is why it's important to only send money to people you know and trust, and always ensure you've used the correct email address or U.S. mobile number when sending money.
If you sent money to the wrong person, please immediately call services at so we can help you.
We offer you the flexibility to schedule payments to be sent at a later date if you like, or even set up recurring payments for things like regularly sending money to your college student.
Scheduled or recurring payments sent directly to your recipient's account number (instead of an email address or mobile number) are made available by but are a separate service from Zelle® and can take one to three business days to process. You can cancel a payment that is scheduled in advance if the money has not already been deducted from your account.
No, does not charge any fees to use Zelle®. Your mobile carrier's messaging and data rates may apply.
does not charge fees to send or receive money with Zelle®, but there is a fee to cancel a Zelle® transaction that is still pending because the recipient hasn't yet enrolled. If the recipient doesn't enroll with Zelle® within 14 days, the payment will naturally expire, the funds will be returned to your account and no fees will be assessed.
Your mobile carrier's messaging and data rates may apply.
The amount of money you can send, as well as the frequency, is set by each participating financial institution. To determine send limits, call our service at .
There are no limits to the amount of money you can receive with Zelle®. However, remember that the person sending you money will most likely have limits set by their own financial institution on the amount of money they can send you.
Zelle® QR codes provide peace of mind, knowing you can send and receive money to the right person without typing an email address or U.S. mobile number.
To locate your Zelle® QR code, log in to the FI App Name and click “Send Money with Zelle®.” Next, go to your “Zelle® settings” and click “Zelle® QR code.” Your QR code will be displayed under “My Code.” From here, you can view your QR code and use the print or share icons to text, email or print your Zelle® QR code. To receive money, share your Zelle® QR code.
To send money, log in to the FI App Name, click “Send money with Zelle®,” click “Send,” then click on the QR code icon displayed at the top of the “Select Recipient” screen. Once you allow access to your camera, simply point your camera at the recipient’s Zelle® QR code, enter the amount and hit “Send,” and the money is on the way! When sending money to someone new, it’s always important to confirm the recipient is correct by reviewing the displayed name before sending money.
1 U.S. checking or savings account required to use Zelle®. Transactions between enrolled users typically occur in minutes. To send or receive money with a small business, both parties must be enrolled with Zelle® directly through their financial institution’s online or mobile banking experience.
Data charges may apply. Check with your mobile phone carrier for details. App Store is a service mark of Apple Inc. Apple and the Apple logo are trademarks of Apple Inc, registered in the U.S. and other countries. Android, Google Play and the Google Play logo are trademarks of Google Inc.
Copyright © 2025 . All rights reserved. Zelle® and the Zelle® related marks are wholly owned by Early Warning Services, LLC and are used herein under license.
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FREQUENTLY ASKED QUESTIONS ABOUT MOBILE DEPOSIT
The amount I entered for a deposit is different from the amount credited to my account. What happened?
We determined that the amount entered in the app was different from the written amount on the check. If you think this was done in error, please call us at (888) 959-7132, and we can review the transaction together.
Will holds be placed on checks when I use mobile deposit?
We all hate holds, but sometimes they are necessary. We apply the same hold policies to mobile deposits that we do to in-person deposits. Usually, your deposit will not be subject to a hold, but it may in some cases. For more information about funds availability, feel free to visit, email, or call us at (888) 959-7132.
Can I make multiple deposits into my account in one day?
Yes, you can make many deposits in one day, but the total for one day is $5,000. For deposits larger than $5,000, please visit us, mail the check to the office, or stop by a shared branch.
How do I begin using mobile deposit?
Download our app and begin managing your accounts from your mobile device. You are automatically enrolled in mobile deposit.
Do I need to sign anything before I can start using mobile deposit?
You do not have to sign anything. Enrollment is automatic for online banking users with our mobile apps.
What is mobile deposit?
Mobile deposit is a way for you to deposit checks wherever you are. You can deposit a check into your checking account using your mobile device’s camera and our mobile app.
What are the fees for mobile deposit?
Zero/Zilch/Zip/Nada. That’s right, there is no fee for this great service. An exception: If a check cannot be processed or someone gives you a bad check that you deposit, there may be a fee. We explain how that works in our membership agreement. Or give us a call at (888) 959-7132 for details.
When can I access the money that I have deposited?
If you deposit a check before 3:00 p.m. Monday through Friday, you’ll have access to your funds that same day. If you deposit the check after 3:00 p.m. Monday through Friday, you’ll have access to your funds the next business day after 4:30 p.m.
What type of checks can I deposit into my account using mobile deposit?
Your check must be payable to you, endorsed on the back, and drawn off of a U.S. financial institution.
What is the maximum amount I can deposit using mobile deposit?
You may deposit up to $10,000 per day. No check can be for more than $10,000. If your check is for more than $10,000, please deposit it by seeing us in person, mailing the check, or visiting one of our shared branches.
What should I do with a check once it has been deposited using mobile deposit?
Keep the actual check for 60 days after your deposit. After 60 days, you may shred, burn, vaporize, or otherwise discard the check.
Do I need a deposit slip to make a deposit?
Nope.
Can I make a mobile deposit directly into my savings account?
No, not directly into savings. But, you can deposit the check into your checking account and then transfer the money into your savings from within the mobile app.
Who is eligible to use Go Energy Credit Union's mobile deposit service?
If you are at least 16 years old and have a checking account with us, you may use mobile deposit. There is no obligation, and you may cancel at any time. If you have questions about your qualifications, please contact us at (888) 959-7132.
Have any tips for using mobile deposit?
When taking a photo of your check, please make sure the check is flat and smooth, and there are no shadows on the check. If your check went through the wash, you may need to bring it in. Take the photo on a dark surface and keep all four corners of the check visible in the image. Your image must be in focus and the numbers on the bottom of the check must be readable. Soft focus and mood lighting is not recommended.
E-STATEMENTS
Monthly account statements printed on paper and sent via snail mail are a thing of the past. Like rotary phones, popcorn ceilings, and 80s hair metal bands. Let’s all move into the here and now.
Here’s Why to Make the Leap to E-statements
Secure — e-statements live inside our password-protected online banking system, and all information is encrypted. The risk of paper statements being stolen is eliminated.
Environmentally Friendly — No paper statements = more trees.
Convenient — Your e-Statements are always available for viewing, printing, or downloading. Past statements are archived for easy access. No more overflowing shoeboxes.
Available Early — Your e-statements will be ready up to two days earlier than mailed statements.
Free — Bigger, better, faster, and free. It’s hard to argue with that.
How to Sign Up for E-Statements
Sign up for e-statements through online banking. You say you’re not an online banking user yet? That’s where you should start because that’s where you’ll view your e-statements. Once you’re enrolled and logged in, go to accounts and choose one of yours. Click the online statements link and follow the prompts. And be sure to check out our e-Statement Usage Agreement. Contact us for the agreement.
Up to a year’s worth of your e-statements will be available for viewing immediately after enrolling. From this point on, you’ll receive an email notification each month when a new statement is available.